Here is a selection of frequently asked questions which cover most aspects of our service and delivery.
Q. How long will I have to wait for my delivery?
A. Average delivery time is 2 - 3 working days from dispatch.
Dispatch time: same working day if order is placed before 12 noon
(in most cases) Please note: during busier times of the year this may take longer.
Q. How much is shipping?
A. Shipping is based on weight. Price is capped at £9.99
Q. What payment methods do you accept?
A. We accept all major credit and debit cards through paypal. Please note: No paypal account is needed.
Q. Is my payment secure?
A. Yes, SSL transactions through paypal.
Q. How will my order be packed?
A. Fragile giftware is packed securely in a box with bubble wrap/paper to provide a more solid package for delivery, fragile tape is used on the outside.
All other items are packaged in mailbags/jiffy bags and fragile tape where needed.
Q. Where are you based?
A. We are internet based so we can keep our prices as low as possible.
Q. What time are you open til?
A. As we are internet based we are open 24/7 365 days a year and orders are dispatched Mon - Fri.
A. Average delivery time is 2 - 3 working days from dispatch.
Dispatch time: same working day if order is placed before 12 noon
(in most cases) Please note: during busier times of the year this may take longer.
Q. How much is shipping?
A. Shipping is based on weight. Price is capped at £9.99
Q. What payment methods do you accept?
A. We accept all major credit and debit cards through paypal. Please note: No paypal account is needed.
Q. Is my payment secure?
A. Yes, SSL transactions through paypal.
Q. How will my order be packed?
A. Fragile giftware is packed securely in a box with bubble wrap/paper to provide a more solid package for delivery, fragile tape is used on the outside.
All other items are packaged in mailbags/jiffy bags and fragile tape where needed.
Q. Where are you based?
A. We are internet based so we can keep our prices as low as possible.
Q. What time are you open til?
A. As we are internet based we are open 24/7 365 days a year and orders are dispatched Mon - Fri.